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How can I evaluate or review suppliers?

You can submit a review and evaluation for a supplier once a Purchase Order (PO) is closed.

Step-by-Step Evaluation

  1. Trigger the Review: Once a PO reaches the Closed status, a box will appear on the PO record that says "Submit Supplier Review."
  1. Evaluate Criteria: Click the box to open the evaluation form. You will be prompted to evaluate the supplier based on three key areas:
    • Quality of the goods or services delivered.
    • Documents provided.
    • Timing of the delivery.
  1. Submit: Complete the evaluation and submit the review.

Where to View Evaluations

  • Supplier Profile: All evaluations are logged under the Evaluations tab within the supplier's profile.
  • Supplier Database: A running average score, based on all completed evaluations, is logged next to the supplier's name in the main supplier database.
  • Requests: This average evaluation score will also appear in the comparison view of a Request (RFP/RFQ) to help you consider the supplier's historical performance when awarding a new transaction.

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