You can submit a review and evaluation for a supplier once a Purchase Order (PO) is closed.
Step-by-Step Evaluation
Trigger the Review: Once a PO reaches the Closed status, a box will appear on the PO record that says "Submit Supplier Review."
Evaluate Criteria: Click the box to open the evaluation form. You will be prompted to evaluate the supplier based on three key areas:
Quality of the goods or services delivered.
Documents provided.
Timing of the delivery.
Submit: Complete the evaluation and submit the review.
Where to View Evaluations
Supplier Profile: All evaluations are logged under the Evaluations tab within the supplier's profile.
Supplier Database: A running average score, based on all completed evaluations, is logged next to the supplier's name in the main supplier database.
Requests: This average evaluation score will also appear in the comparison view of a Request (RFP/RFQ) to help you consider the supplier's historical performance when awarding a new transaction.
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