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What if I don’t have an email address for a supplier I am importing or entering into the database?

The Main Contact Email is a mandatory field when importing or manually creating a supplier profile, as the system is designed to allow you to send transactions (like Purchase Orders) to your suppliers via email.

Using a Placeholder

We strongly recommend tracking and entering accurate contact names and emails for all vendors you work with, as this is essential for effective vendor management and communication.

However, in rare situations where a valid email address is unavailable (for example, when entering an e-commerce platform like Amazon), you will need to use a placeholder email address simply to populate the mandatory field and allow the profile to be saved.

  • Example Placeholder: You can enter a non-functional email like sample@sample.com.
  • Result: This will allow the system to check off the required field and save the supplier profile without error.

Important Note on Duplicate Checks

  • There is a company option for supplier duplicate checks that enforces unique values for required fields.
  • If you choose to use placeholder options (like sample@sample.com for multiple vendors), this duplicate check option will need to be disabled in your branch settings to avoid import or save errors.

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