What information and response options exist for suppliers when they receive a request?

When a supplier receives a sourcing request from Tradogram, they are invited via a secure email to participate in a digital bidding and negotiation event. Suppliers do not need their own Tradogram account to submit these offers.

Reviewing Request Information

Upon clicking the link in their email, suppliers can view the full context of your request, including:

  • Logistics: Delivery addresses, requested dates, and other pertinent information. 
  • Item Details: Item names, number & description, any attached specification files, and delivery information
  • Terms: The currency of the transaction and the legal Terms & Conditions of the agreement.

Supplier Response Options

The interactive portal allows suppliers to provide their bids through the following actions:

Making or Editing an Offer

By clicking "Make/Edit Offer", suppliers can enter pricing and lead times for each line item.

  • Mandatory Fields: Any "Unit Price" or "Unit Quantity" fields left blank by the buyer must be completed before the supplier can send their response.
  • Locked Fields: If you locked specific fields during the request creation, the supplier will be unable to modify those values.
  • Attachments: Suppliers can upload their own files to individual line items or the request as a whole.

Completing Fillable Forms

If you have attached a custom questionnaire or fillable form, the supplier can access and complete it within the "Make/Edit Offer" menu.

Using the Discussion Room

If enabled, the "View Discussion Room" button allows for live chat messaging between you and the supplier. All conversations are saved for future audit and review.

Finalizing the Response

Once the supplier has entered all required information, they have two final options:

  • Send Offer: This submits the bid back to you for review.
  • Decline Request: If the supplier chooses not to participate, they can select this option to formally exit the sourcing event.

For more information, check out our guided tutorial on Viewing & responding to Requests as a Supplier.

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